The Connecticut Store
  Made In Connecticut
1-800-474-6728

This page Includes  Information & Our Policies For

Ordering
Shipping & 
Handling Costs
Returns
Our Hours
 Plus Some Other
Good Stuff
Once in a great while, we experience a problem with our primary Email Service.  If you have any difficulties getting through to us with our  "Contact us" or "Email Us" locations on our site, please try our back up address at:  MadeinCTstore@AOL.com
Ordering
We can handle Master Card, Visa,  American Express, Discover, checks, and money orders
We also Have A Secure Shopping Cart. Look For the  Symbol.
If you would prefer to place your order by phone, our number is 1-800-474-6728.
Our Fax is 203-597-8452.   For checks or money orders our address is:
The Connecticut Store
116 Bank Street, 
Waterbury CT 06702.
If you have any questions or comments, Please just Email- us 
Shipping & Handling Charges- Our  total S&H charge is $5.98 * to any single address in the "Lower 48"You can buy almost everything in the "entire store" and the total S&H charge will be $5.98. We use UPS ground service, but for small items,  we use Priority Mail if this will get your order to you quicker. 
For all FPO and APO addresses- We Thank all military and service personnel for their efforts for our country..We do ship to all APO and FPO adresses. We ship by Priority Mail and the total delivery charge is $5.98 just like here at home!
  For Alaska and Hawaii, we'll quote you the price when we confirm your order but we won't ship until you say OK. We'll do the same for orders that require expedited services like UPS Next Day Air. 
For shipments to Canada and Mexico we use UPS and Global Priority Mail. For other countries, we use
Global Priority  and Airmail.  Again, we'll quote you the shipping cost when we confirm your order and we won't ship until you say OK.   If you have any questions, just Contact us.
Delivery Policy-We send a confirmation email for every order we receive and we ship within 24 hours except on Sunday/Monday. If an item happens to be "Out of Stock", we'll let you know when we expect to receive it and won't charge your account until the day we're actually shipping to you.
 If you'd like to change your order, you can do that by phone or email, right up until the time the package has actually left the building. 
Returns - Anything you purchase from us can be returned for a full credit, as long as the item(s) find their way back to us in saleable condition. We'd like to think that 14 days is enough time to decide if an item  meets your needs but, if it takes a while longer we're certainly not going to worry about it. If it has been over a month, we'd probably like some kind of warning and an explanation.
With Weathervanes and Bovano sculptures, we only ask that you retain the original packing material and pack up the return the same way it arrived.  We also recommend that you insure the package so that if something terrible were to happen in transit, there will be no bad feelings as a result. 
We've never had a problem and we'd like to keep it that way. OK?
Pricing Policy - Our prices match those of our manufacturers who have their own "Factory Store".  In many cases, we are the "Factory Store".  When a manufacturer announces a price change, we will publish it as quickly as possible. 
Hours - Our store is open from 10:00 AM to 3:00 PM Tuesday through Friday..
 You can call us at 800-474-6728 or E-Mail Us! 
The Good Stuff- We are very lucky because we regularly get to watch as these products are being created. As examples, we've watched in awe as plastic beads become Wiffle® balls. We've tasted the heat when the kiln doors open at Bovano of Cheshire as fire brings a new glass enamel sculpture to life. We've learned how teapots are spun and ornaments are cast at Woodbury Pewter and we've held an original button for the Titanic in our hands at The Waterbury Button Company. Best of all we've met the men and women whose innovation and incredible respect for quality make all these products available.  We've become good friends,  happily joined together by Made In Connecticut. While we can't yet show you these incredible folks at work, we can  offer to show you pictures by Email of almost anything they make and if you want information, we've got it or can can get it.
Just E-Mail Us!   with your request. 
If you'd like to buy something we'll do our absolute best to justify your trust. In the meantime, on behalf of all the teams from all the companies, especially our own, many thanks for your interest in the products and the people who are Made In Connecticut
With Respect
Hank Paine 
president
Please feel free to email us for any specific product information, pricing or photos. As the flagship outlet we also respond to wholesale inquires. 
The Connecticut Store
116 Bank St. Waterbury CT. 06702
(800) 474-6728   or  (203) 753-4121   - Fax is 203-597-8452 
For Directions to the Flagship - a Map
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The Connecticut Store
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